Terms and Conditions
By booking a class/course/party or buying a voucher, you are agreeing to the following terms and conditions. Included in the price, All equipment, aprons, hats, ingredients and recipes are included for all classes. Children’s parties also include a Party Bag with cookery gift; please see party/class pages for full breakdown of what is included.
Payment
The requested deposit/payment should be made prior to the class/party commencing with the balance (if applicable) payable on the day of the Party/Class. Booking confirmation will be provided on receipt of deposit. Cheques should be made payable to ‘Pudding Pie Cookery School’ payments can also be made via our website or BACS.
We reserve the right to alter the price of our classes/parties at any time, once we have confirmed your booking the price will not change.
Cancellation of Classes
Confirmed bookings may not be cancelled in any circumstances. Bookings are, however, freely transferable so you are welcome to send someone else in your place (please advise us of any change in dietary requirements).
In the unlikely event we have to cancel a class, we will endeavour to provide a suitable alternative within a reasonable period of time or a full refund will be given. If you fail to attend one of our classes (for any reason) we reserve the right to send you an invoice/use the value of the voucher for the full amount payable (unless we/you can find someone else to fill the place for you). If you book a course/class for us to come to your home, you agree to be available unless required notice has been given; we reserve the right to charge for missed or forgotten appointments. A low cost cancellation insurance to cover your booking, is available through Cancelsure.
Cancellation of Parties
The published rate for parties will be payable and is for the indicated set number of people. If you have less people attending the party, the full minimum booking price will still be payable. We will call you a few days before the party to get final numbers attending. This will form the final booking number, on which we prepare food and party bags etc, therefore if less people actually attend on the day of the party the full minimum published price will be payable plus (published rate for each additional person attending a children’s party/ teenagers or adults party) any extra people we were advised were attending.
If you need to rearrange the booking, we will gladly do this where possible, assuming we have availability, if we cannot move the date due to other commitments and the party is cancelled by you, we will not refund the deposit paid, as this will cover, administration and compensation costs. In the unlikely event we have to cancel a party, we will endeavour to provide a suitable alternative within a reasonable period of time or a full refund (including deposit) will be given. A low cost cancellation insurance to cover your booking, is available through Cancelsure.
Vouchers
All vouchers will be supplied with a use by date of at least 6 months at the time of issue. During this 6 month valid period, a booking must be made for one of our services or the voucher will be deemed invalid. If a voucher becomes out of date and a booking has not been made, we cannot extend the voucher and it will be invalidated and not usable. The purchase of a voucher does not guarantee the availability of any class/party/date(s). A date will not be deemed to be booked until confirmed by us in writing. The purchase of a voucher does not reserve an advertised price until the booking is confirmed by us in writing. We reserve the right to alter the price of our classes/parties at any time, once we have confirmed your booking the price will not change.
Health and Safety
Sensible clothing and footwear are essential to attend our classes/parties.
Our classes and parties are hands on and involve heat and normal kitchen equipment. All participants are expected to be aware and act appropriately given the risks. Personal loss, injury, damage, neglect or involvement to or by you and any other class/party attendee will not be the liability of Pudding Pie Cookery School.
Special Dietary Health and Allergy Requirements
We will be happy to discuss class content with you to help you understand what is involved. If you have allergies please let us know in advance and note you attend at your own risk. If we are not advised of any Allergies in advance and we have not therefore prepared the ingredients accordingly, anyone with an Allergy may need to be excluded form the event, for safety reasons and any fee paid will be forfeited.
If you are disabled, affected by diabetes, epilepsy, pregnancy or have any other issue/illness please let us know in advance. We reserve the right to add an additional published fee for each attendee requiring special ingredients, as we will need to supply extra ingredients for any event to cater for allergies etc.
